Axor Plumbing Product 10920001 User Manual

Installation Instructions / Warranty  
Starck X  
10920001  
 
Preparation  
The Waterwall requires 1/2” NPT male nipples, extend-  
ing 5/8” outside the surface of the finished wall for the  
hot and cold water supplies.  
For proper operation of the thermostatic mixer, the hot  
supply should be on the left and the cold supply should  
be on the right.  
Finish and seal the wall prior to installation of the  
Waterwall.  
Flush the supply lines thoroughly before installation.  
Installation  
Drill the holes for the top and bottom mounting brack-  
ets, using a 6 mm bit. Install the anchors. Seal around  
the anchors with waterproof sealant.  
Screw the mounting brackets to the wall with the screws  
provided.  
 
Wrap the threads on the nipples with Teflon tape. Install  
the elbows so that the outlets face upwards.  
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Seal the wall around the nipples and  
anchors with waterproof sealant.  
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Failure to seal the wall can lead to  
possible water damage.  
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3
 
Push the shower arm into place on the Waterwall.  
Tighten the set screw, using the Allen wrench  
(included).  
Hang the shower wall on the top mounting bracket.  
With a helper holding the panel, attach the hoses to  
the elbows.  
Install the bottom retaining screw and tighten with a  
screwdriver.  
Carefully install the showerhead on the shower arm.  
Insert a hose washer in one end of the handshower hose.  
Connect this end to the Waterwall.  
Insert the screen washer in the other end of the hose. Con-  
nect this end to the handshower.  
Place the handshower in the holder on the side of the  
Waterwall.  
4
 
Set the High Temperature Limit Stop (optional)  
Remove the thermostatic mixer handle. Carefully remove  
the retaining clip and the stop ring from the stem.  
Turn the water on to the handshower. Place a thermom-  
eter in the water stream. Turn the thermostatic mixer stem  
until the water coming out is the maximum allowable  
output temperature (usually 110° - 112°F).  
Reinstall the stop ring so that it buts against the stop.  
Reinstall the clip.  
Justify the Thermostatic Mixer Handle  
Turn on the water to the handshower.  
Place a thermometer in the water stream. Turn the thermo-  
static mixer handle until the water coming out measures  
100°F. Turn the water off.  
Save time and frustration: if turning the thermostatic  
mixer handle gives both hot and cold water, but the  
water does not mix, the hoses have been connected to the  
incorrect supplies. Please disconnect the hoses, reattach  
them to the correct supplies and test the unit before  
calling the Hansgrohe Technical Service center.  
Remove the thermostatic mixer handle and the safety set.  
Reinstall the safety set so that the indicator is at the 12:00  
position.  
Reinstall the handle so that the safety stop override button  
is at the 12:00 position.  
Tighten the handle screw and replace the screw cover.  
5
 
User Instructions  
Using the Thermostatic Mixer: turn the handle clockwise to obtain cooler water and counter-  
clockwise to obtain warmer water. The handle will stop when the water temperature is 100° - this  
is the safety stop. To obtain water than 100°F, push the safety stop override button and continue  
turning the handle counter-clockwise.  
To turn on the water to the desired function(s), turn the corresponding volume control  
handle(s).  
Using the handshower: The Starck handshower has two spray modes, full and soft spray.  
Turn the end of the handshower to select the spray mode.  
Cleaning: The showerhead and handshower use the Quick Clean™ self-cleaning function. If  
scale deposits are noticed in the spray channels, turn the water on lightly and rub across the chan-  
nels with a finger or a sponge to clear them.  
1
18  
2
4
Replacement parts  
5
20  
6
1
2
3
4
5
6
7
8
9
escutcheon  
97338000  
97339000  
28494001  
96483000  
96519001  
7
shower arm  
head shower  
cover  
8
9
10  
3
handle for thermostat  
safety set for temperature control 95041000  
19  
18  
11  
12  
13  
thermostat cartridge  
handle  
94282000  
97340000  
97441000  
97341000  
97342000  
94009000  
28532001  
97343000  
28282000  
94074000  
21867000  
97344000  
98531001  
25965000  
handle  
10 handle  
14  
11 sleeve  
12 shut off unit  
13 handshower  
14 escutcheon  
15 hose  
16 check valve DW 15  
17 bodyspray  
18 mounting kit  
19 hose connection elbow  
20 connection hose 1500 mm  
16  
15  
17  
6
 
Cleaning Recommendation for Hansgrohe Products  
Modern lavatory faucets, kitchen faucets, and showers consist of very different materials to comply with the needs of the  
market with regard to design and functionality. To avoid damage and returns, it is necessary to consider certain criteria when  
cleaning.  
Cleaning Materials for Faucets and Showers  
Acids are a necessary ingredient of cleaning materials for removing lime, however please pay attention to the following points  
when cleaning faucets and showers:  
Only use cleaning materials which are explicitly intended for this type of application.  
Never use cleaning materials which contain hydrochloric, formic, phosphoric, or acetic acid, as they cause considerable  
damage.  
Never mix one cleaning material with another.  
Never use cleaning materials or appliances with an abrasive effect, such as unsuitable cleaning powders, sponge pads,  
or micro fiber cloths.  
Cleaning Instructions for Faucets and Showers  
Please follow the cleaning material manufacturer’s instructions. In addition, pay attention to the following points:  
Clean the faucets and showers as and when required  
Use the amount of cleaning product and the amount of time recommended by the manufacturer. Do not leave the cleaner  
on the fixture longer than necessary.  
Regular cleaning can prevent calcification.  
When using spray cleaners, spray first onto a soft cloth or sponge. Never spray directly onto the faucet as droplets can  
enter openings and gaps and cause damage.  
After cleaning, rinse thoroughly with clean water to remove any cleaner residue.  
Important  
Residues of liquid soaps, shampoos, and shower foams can also cause damage, so rinse with clean water after using.  
Please note: if the surface is already damaged, the effect of cleaning materials will cause further damage.  
Components with damaged surfaces must be replaced or injury could result.  
Damage caused by improper treatment is not covered under the warranty.  
Limited Lifetime Consumer Warranty  
This product has been manufactured and tested to the highest quality standards by Hansgrohe, Inc. (“Hansgrohe”). This  
warranty is limited to Hansgrohe products which are purchased by a consumer in the United States after March 1, 1996, and  
installed in either the United States or Canada.  
WHO IS COVERED BY THE WARRANTY  
This warranty extends to the original consumer purchaser only. This warranty is non-transferable.  
WHAT IS COVERED BY THE WARRANTY  
This warranty covers only your Hansgrohe manufactured product. Hansgrohe warrants this product against defects in material  
or workmanship as follows: Hansgrohe will repair at no charge for parts only or, at its option, replace any product or part of  
the product that proves defective because of improper workmanship and/or material, under normal installation, use, service  
and maintenance. If Hansgrohe is unable to provide a replacement and repair is not practical or cannot be timely made,  
Hansgrohe may elect to refund the purchase price in exchange for the return of the product.  
LENGTH OF WARRANTY  
Replacement or repaired parts of products will be covered for the term of this warranty as stated in the following two sentenc-  
es. If you are a consumer who purchased the product for use primarily for personal, family, or household purposes, this war-  
ranty extends for as long as you own the product and the home in which the product is originally installed. If you purchased  
7
 
the product for use primarily for any other purpose, including, without limitation, a commercial purpose, this warranty extends  
only (i) for 1 year, with respect to Hansgrohe and Commercial products, and (ii) for 5 years, with respect to AXOR products.  
THIS WARRANTY DOES NOT COVER, AND HANSGROHE WILL NOT PAY FOR:  
A. Conditions, malfunctions or damage not resulting from defects in material or workmanship.  
B. Conditions, malfunctions or damage resulting from (1) normal wear and tear, improper installation, improper mainte-  
nance, misuse, abuse, negligence, accident or alteration, or (2) the use of abrasive or caustic cleaning agents or “no-  
rinse” cleaning products, or the use of the product in any manner contrary to the product instructions. (3) Conditions in the  
home such as excessive water pressure or corrosion.  
C. Labor or other expenses for the disconnection, deinstallation, or return of the product for warranty service, or for installa-  
tion or reinstallation of the product (including but not limited to proper packaging and shipping costs), or for installation or  
reinstallation of the product.  
D. Accessories, connected materials and products, or related products not manufactured by Hansgrohe.  
TO OBTAIN WARRANTY PARTS OR INFORMATION  
Contact your Hansgrohe retailer, or contact Technical Service at:  
Hansgrohe Inc.  
1492 Bluegrass Lakes Parkway  
Alpharetta GA 30004  
Toll-free (800) 334-0455.  
In requesting warranty service, you will need to provide  
1. The sales receipt or other evidence of the date and place of purchase.  
2. A description of the problem.  
3. Delivery of the product or the defective part, postage prepaid and carefully packed and insured, to Hansgrohe Inc. 1492  
Bluegrass Lakes Parkway, Alpharetta, Georgia 30004, Attention: Technical Service, if required by Hansgrohe.  
When warranty service is completed, any repaired or replacement product or part will be returned to you postage prepaid.  
EXCLUSIONS AND LIMITATIONS  
REPAIR OR REPLACEMENT (OR, IN LIMITED CIRCUMSTANCES, REFUND OF THE PURCHASE PRICE) AS PROVIDED UNDER  
THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. HANSGROHE NEITHER ASSUMES NOR AUTHORIZES  
ANY PERSON TO CREATE FOR IT ANY OBLIGATION OR LIABILITY IN CONNECTION WITH THIS PRODUCT.  
HANSGROHE SHALL NOT BE LIABLE TO PURCHASER OR ANY PERSON FOR ANY INCIDENTAL, SPECIAL, OR CONSE-  
QUENTIAL DAMAGES, ARISING OUT OF BREACH OF THIS WARRANTY OR ANY IMPLIED WARRANTY (INCLUDING  
MERCHANTABILITY).  
Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclu-  
sion may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from State  
to State. You may be required by law to give us a reasonable opportunity to correct or cure any failure to comply before you  
can bring any action in court against us under the Magnuson-Moss Warranty Act.  
PRODUCT INSTRUCTIONS AND QUESTIONS  
Upon purchase or prior to installation, please carefully inspect your Hansgrohe product for any damage or visible defect.  
Prior to installing, always carefully study the enclosed instructions on the proper installation and the care and maintenance of  
the product. If you have questions at any time about the use, installation, or performance of your Hansgrohe product, or this  
warranty, please call or write to us or call us toll-free at 800 334 0455.  
Hansgrohe, Inc. 1490 Bluegrass Lakes Parkway Alpharetta, GA 30004  
Tel. 770-360-9880 Fax 770-360-9887  
www.hansgrohe-usa.com  
 

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